I am unable to send MMS when connected to wifi. Access Roaming Roaming Intl Calling Intl Calling Intl Calling Intl Data Intl Data Intl Data Group Savings Group Savings eSIM eSIM. You can use Textra to get MMS over WiFi on CDMA, it should work with GSM phones also. From everything I've read this is a known issue and effects everything from the S8 up since OneUI and Pie were rolled out. MMS over WiFi. Hotspot Unlimited. Example, if I send an mms to my buddy on the s20 Ult, he has to be using a device that has Googles new features built into the Messages app. Hotspot Add On. Sprint APN Settings iPhone. Let's take a look and see how's the phone provisioning. I have tried many different locations, mostly within the 60640 and 60611 zip codes. 1. I've updated my profile, prl and done a soft reset. As far as this device not supporting wifi calling, it's been working, and I was told in the Sprint store where I bought it, that it was supposed to support calling plus. I get the same error messages when I try to send a mms to myself, so it does not send and therefore I don't receive it. For CDMA it depends on your phone, some can use MMS over WiFi, others can't using the default texting app. SMS Messages are unaffected. RCS Messages are unaffected. I recently switched from a Galaxy Note 3 to a Galaxy S7 Refine. this is frustrating when trying to communicate via texts. My old Samsung +8 I could from where I live which I do have 5G WIFI however no bars. Additionally, if the call starts on Wi-Fi and transitions to LTE, the label will return to only show “Sprint.” User account menu. It works fine everywhere else. Same with iPhone. So what I recommend is turning off the WIFI calling and use data. Textra has an option to prefer WiFi for MMS, and when they incorporated that change in June 2013, they specifically called Sprint out as an example of a carrier that supports MMS over WiFi. Guess I will be taking up my issue with a Sprint technician. Let me ask you a few questions, do you get any errors when trying to send the message? I hope you were able to get your MMS working! if not i would recommend trying the Google Messages app out. Also, I'd like to know, have you tried to send these MMS from different locations? MMS over WiFi. There's also the issue that this phone doesn't seem to support Calling Plus like the lady in the store indicated when I bought it, but that is another issue. Sprint 4G. Look up your device information. It is a Galaxy J7 Refine. I had the same issue with my Sprint phone that I brought to T-Mobile. This have anything to do with networks moving over to TMobile? I believe so. Then try sending your self a picture message. Workarounds exist they can implement in … r/Sprint: **As of April 1st 2020, Sprint is now part of T-Mobile** News, discussion, user feedback, phone updates, tips and tricks, technical … Press J to jump to the feed. Go to Settings > Phone > WiFi Calling. I also de-registered my number from imessages. I have seem some posts online about needing to change the APN, but those options are greyed out on a stock phone, and I shouldn't have to root a phone just to get basic functionality working. This sounds nerve racking for you, I would feel the same way. I cannot receive incoming text messages Wanted to make sure I was looking at the right device. Si vous tentez d’envoyer des MMS collectifs sur un iPhone, accédez à Réglages > Messages et activez l’option Service MMS. 1. Vous devez avoir souscrit à un forfait comprenant des données cellulaires pour utiliser les MMS. the error I get is "multimedia messages not supported by network" followed by "server response error". One of the things I had to check was the Access Point Names (APN) under Settings > Connections > Mobile Networks > Access Point Names (APN). Some kind of update went out about a week or two ago and the text app I'd been using stopped allowing MMS over WiFi. Hotspot No. I was disappointed when realizing that MMS picture messages would not send over WiFi natively. at random the downloaded messages will show up, but not usually when I click download. Arrrrghb, thanks for replying. Minutes Unlimited. T-Mo $ 15 ... Hotspot Included. On est pas idiots, on voir bien que lorsqu'on envoie des MMS, même sans le wifi d'ailleurs, les données s'activent automatiquement juste le temps de l'envoyer ou de recevoir. unless I am on 3g. I have a brand new Samsung Galaxy S9+, upgraded from my S7. Check your inbox and reply to the private message that I just sent you. I created this out of frustration after jumping between all the major messaging apps and not being fully … My family all has iPhones and I just recently noticed that we cannot send or receive MMS messages when both LTE data and WiFi are enabled. APN: cinet.spcs: MMS proxy: 68.28.31.7: MMS port: 80: Android iOS Windows BlackBerry. Thanks for your response. Hi, I'm a Sprint employee and Product Ambassador for the Galaxy S8/S8+...and former iPhone user. I have been thru some very intelligent and wonder techs with Sprint for hours...that I have gone over just about everything along with a trip (80 miles away) to Sprint Store in Lewiston, Idaho. I am unsure why this is the case. Press Add on right top corner. no worries. I'd like to take a look at your account settings, please respond to the private message I sent you. Most likely intentional to force you to use their data. For Sprint legacy plans such as SERO, the Sprint Sanyo Incognito still works. Let's go over to a private message so I can check coverage and see if maybe there is a tower down around you. Sprint 4G LTE APN Settings for Android, iPhone, iOS, Windows and Blackberry. The caveat is that your outgoing text has to go to the same software user as you. This issue MAY be related to how iMessage handles text messages over the data channel and routing through Apple. My buddy has to be using an iPhone when I send him mms from … I just switched to Sprint 2 days ago, going from a Virgin Mobile iphone5s to the gs8. I have to turn off WiFi and use 4G signal for them to send. Go to Settings Connections Mobile networks Access Point Names of your Android. Hours of Operations are 7AM - 8PM CST. International Wi-Fi Calling Unlimited voice calling and messaging back to the U.S. Ability to place and receive calls from 200+ countries/territories. I've Switched to sprint about a month ago and when I switced I asked them if I will be able to send and receive MMS over wifi because my house is a dead zone. If I disable the wifi feature and goto network service only all works as it should but I start to eat into my data plan which comes quite close at the end of the month. For Boost, the Boost Sanyo Incognito works as well. I have been unable to send mms via the stock app or a 3rd party app (textra, android, messenger). Turn the service on and follow the prompts. If … And as previously stated, I am not able to send nor receive MMS messages since there isn't a reliable data connection. Sprint 4G LTE APN Settings 2020. I never had a problem sending pictures and video by Message+ over WiFi before, in fact it was faster. May I please have some of the cross streets and ZIP code? Pour pouvoir utiliser les MMS, vous aurez besoin d'un iPhone 3G ou plus récent, avec iOS 3.1 ou une version plus récente et d'un forfait comprenant les données cellulaires et les MMS. I had no problems after that. have you tried using a different texting app in case its more an app limitation/issue? Samsung Galaxy S8 using Android messaging. I have an S10e on Xfinity mobile with the stock messaging app, it won't send MMS messages at all anytime WiFi is turned on. SP • T-Mobile. But when a user migrates from Apple to Android, and tries to send/receive a MMS (pic text, group text, etc) the data channel path is "stuck" trying to send your MMS via Apple, which no longer has a path to your iPhone. If I disable WiFi calling while at home, I get 1 or 2 bars, maybe, and no data connection ( LTE or 3G), and am often not able to make or receive calls. My Samsung S8 Plus will not send text messages while at my home. Et c'était bien, parce que les autres applications ne se lançaient pas et tout se coupait tout seul. I just switched to sprint and purchased a new Android SmartPhone. I cannot go to the message, and tap download as that does nothing. after a complete restart of the phone, I can hit resend on the MMS failed messages and after some time it will complete the send. Archived. There's also the issue that this phone doesn't seem to support Calling Plus like the lady in the store indicated when I bought it, but that is another issue. I'm pretty sure Google Fi is still in Beta for iPhones and other phones that are not "designed" for Fi. Press question mark to learn the rest of the keyboard shortcuts. (Upon First opening the app it will prompt you with a blue bar at the bottom of the screen. BUT I don't know if it works in all apps. These settings are easy to install. They fail every time. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I am unable to send MMS over my WIFI which is 5G (Airbridge). Enable it in the settings, along with the T-Mobile WiFi fix. I went to the sprint store today, and the worker told me its because you can't use the internet and phone at the same time, like you can't for calling. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. However, since switching to this new phone I am unable to send or receive MMS over WiFi like I could on my Note 3. I have RCS enabled - problem being, none of my friends use it (all iPhone users or if they use Android, use a different text app.) Unfortunately Sprint doesn't follow standards, so that doesn't work on their network. Arrrrghb, please try to send a test multimedia message to your own 10-digit number and please let me know if you are able to successfully send it and receive it. When I'm on WiFi, I cannot download MMS messages, at all. I cannot send them over 4g or wifi. The APN does not need to be changed, as that information is programmed in the SIM card automatically. For some reason you cannot send mms over WiFi unless its Google Messages, or iMessage. *********************************************************, Please click here to search the Active Community. so after doing much testing with Google message app, I found that it also exhibits the same issue as Samsungs default messaging app and fails to send MMS messages after a period of time after a restart. I have a LG G4 with WIFI calling turned on - it will do voice and text SMS, but MMS will not work over the WIFI on that phone - many discussions with support and I was told that it varies from device to device as to whether the MMS will work or not. Even if mobile data is still on, it won't send. For Android, text (SMS) messages are sent over voice channel and usually no issues with send/receive. I am using a stored number and it is the 10 digit number. It's 100% fixable. Currently on iPhones MMS and group messaging are not supported over Wifi. I cannot send them over 4g or wifi. Please click here to search the Active Community. Are you using the recipient's 10-digit phone number when sending it? The signal display shows about 1/3 to 1/2 of the triangle, depending on where I am (no bars, its the continuous triangle). Any suggestions or known fixes? Hey sydchris0626! also did you check the settings for any options about enhanced messaging in that Google Messages app? I just switched to Sprint 2 days ago, going from a Virgin Mobile iphone5s to the gs8. It works fine when you use cellular data, though. Those are in Chicago and I travel throughout them frequently, it would be impossible to say one single cross street. I reprovisioned and am having same issue. Yup, this is true due to configuration and parameters Samsung AND Sprint are using. Were you able to try the troubleshooting steps provided above by JayRizzo? I have been unable to send mms via the stock app or a 3rd party app (textra, android, messenger). I can still send/receive MMS when WIFi is disabled. Thanks for your help. My latest attempt was at Michigan Ave and Erie Ave 60611. Prl and profile all updated. I have data on and can see that I am connected to both a wi-fi and VZW data connection; however, cannot send MMS messages. But I really do appreciate your suggestions. Having Voice over Data turned on or off doesn't affect the issue. I have read several posts in other topics about Sprint having issues with Androids and sending/receiving MMS messages over WIFI. None of the mentioned methods below will fix your MMS if your donor phone's MMS has been decommissioned by Sprint. Not supported in: Australia, China, Cuba, North Korea, India, Iran, Singapore, Sudan and Syria. Android 5.0 implemented a standard MMS API that allows MMS over WIFI. When WiFi is turned off our phones will send and receive MMS using LTE just fine. It doesn't matter if use my 2.4ghz WiFi network, or my 5g one or random hotspots out and about, and I have enabled the developer menu and set it to keep cell data on when connected to WiFi. This is a PUBLIC ARCHIVE board, all artciles are read only. Sprint Product Ambassador and Sprint employee --. That *should* fix your issue. Mine is set to Sprint and when you tap it, the MMSC should read: A Sprint Representative also told me to view ##DATA# (##3282#) and click View > MMSC where the URL should also be the same as above. Sprint. Log in sign up. I've been a long time Sprint customer, but this is rather ridiculous that I can't even get basic functionality on a just purchased phone. Our Community is BACK!! I switched to Android messages and have been trying to fix this issue. But whenever in on WiFi (Home or Work) my pictures will not send. Verify iPhone is using iOS 8.3 or later. This device does not support WIFI calling or Calling Plus. This creates a whole different issue because many people forget to turn their Wi-Fi back on after being forced to turn it off. I have a Samsung Galaxy Note10+. When connected to WiFi, I couldn't send or receive MMS messages or participate in Group Chats. Les MMS ne fonctionnent pas si vous n'avez qu'une connexion Wi-Fi. When in Wi-Fi Calling mode and the "Sprint Wi-Fi" appears, the call will first be attempted over Wi-Fi. They obviously have no intention of fixing it. About a month ago I lost the ability to send and receive MMS when WiFi is turned on. I was just wondering, does Google Fi has any intentions to eventually support MMS and group messaging over WiFi on iPhones? I have this issue no matter what router I am connected to, whether it be my home, work, at a bar, sisters house, etc. Sprint 4G APN Settings. Over the past couple days I have noticed that I have to turn off WiFi and download MMS and group text messages. Close. Boost phones can't be activated with Sprint, but select Sprint phones can be activated with Boost. But sending a group text or a pic is a basic phone function, so I don't really understand her explanation. You only need to follow the below instruction. I've updated my profile, prl and done a soft reset. Here is the fix: STEP 1: Download Textra. In the Messages app, under settings, there was a Chat Settings menu, that was supposed to have options to enable MMS and Group Chats over WiFi. I use the default app that came with the phone but will update after trying out the Google message app to see if anything changes. When I turn off Wifi, i get the messages instantly. I have the same issue with My Samsung J7 Refine and find that when messages are sent to me I cannot download, or when I send MMS messages they fail when I am on wifi. MMS CAN use WiFi, even easier if WiFi Calling is enabled since a tunnel exist on the handset but the effort to correct how it does this as things evolved never happened so it was found easier to ignore and say it's normal... Hopefully Sprint and OEM will address it. Texts Visual VM Visual VM MMS MMS WiFi Calling WiFi Calling VoLTE VoLTE 5G Access 5G Access. I'll see ya there. How many service bars does your phone usually displays? Hopefully I can help. If the phone determines the current conditions of the Wi-Fi network do not adequately support the call then it will be placed over the cellular network. Can't send/receive MMS over WiFi (Galaxy S8+) I have a Galaxy S8+. STEP 2: Set Textra as the Default SMS/MMS application. They said yes i will be able to. I have found that the only way to send and receive MMS while our phones are connected to WiFi is by downgrading the cellular data connection to 3G. Si l’option permettant d’activer le service MMS ou les messages collectifs ne s’affiche pas sur votre iPhone, il est possible que votre opérateur ne prenne pas en charge ces fonctionnalités. Just for the record, that the way I "solved" this was to return the phone and get a used Galaxy S8+ instead, which worked as expected and allowed me to send MMS over data or Wi-Fi. 5G. I have a Pixel 3 using the stock Messages. carrier services app is fully up to date in your phone? I've been with AT&T for over 15 years and after one of the updates some time back none of the phones in my household can send or receive MMS messages with wifi on. Posted by 1 year ago. Are you using a stored contact? I can receive them fine, but not send until I turn wifi off which I should not have to do just to send an MMS. Back on after being forced to turn off WiFi and use data send these MMS from different,. 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