MacBook Pro keyboard and trackpad not working? Lots of users have been experiencing issues with their Apple butterfly keyboards as well. If even one spec of dust gets under a key and into the mechanism, it can lead to problems like a key repeating, sticking, or not registering hits at all. The MacBook trackpad is one of the best on the market. But don’t expect salvation. Your mouse doesn't scroll up or down or side to side. Truth is not every issue with your MacBook is a hardware problem. 584165. Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. 7, 8, 9, I, O, P, J, K, L, M, and period are turned into the same layout as a keypad (789/456/123/0.). The Shift key, originally meant to literally raise a set of typebars in a typewriter, merely shifts among upper and lower case. Step 2: In the Services window, on the right side, under the Name column, look for Windows Update. Scroll down and click on Keyboard on the right side. Try setting them back to their factory defaults by deleting your .plist (or “property list”) files. It’s a dedicated toolkit for solving every keyboard problem through the best applications. To check, click on your Menu bar you should see the “Show Keyboard Viewer” as one of the options. Of course, the best treatment for your Mac overall is prevention — using thoughtful analysis to see premonitions. Select the keyboard you want to … There are a few possible issues that could lead to your MacBook keyboard not working. The keypad works in different ways, depending on your Mac and the keyboard and app you’re using. If you find your MacBook trackpad not working, there are a few steps you can take. Go to Device Manager and uninstall the Keyboard driver then reboot your PC and it should reinstall automatically. And you know better than to press Caps Lock when entering passwords—Apple even alerts you when you have it accidentally enabled. You can switch between your installed … |. Secure your Mac against any issues with CMM X. The main difference between these keyboards is that the “ and @ are in opposite positions. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. Every question won’t be answered, we don’t reply to email, and we cannot provide direct troubleshooting advice. We’ve compiled a list of the questions we get asked most frequently along with answers and links to columns: read our super FAQ to see if your question is covered. Apple stopped supporting Num Lock via F6 quietly back in 2008. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. Bring up your iPad’s virtual keyboard when a Bluetooth keyboard is already connected. Read our, Learn more about Macworld's Digital Edition. Lacking a numeric keypad, Num Lock turned part of the main keyboard into a pseudo-keypad. A lot of bugs and performance issues can be solved by resetting your Mac’s System Management Controller. Mouse Keys remaps keys to cursor movement and mouse actions as an accessibility feature. iStat Menus shows you exactly when your computer starts slowing down. MacBook keyboard diagram/map; MacBook keyboard symbols chart; MacBook keyboard special characters and accents map Get CleanMyMac X and it will help you keep your Mac healthy, always. Choose File > Load Existing Keyboard. Whereas most keyboards’ scissor mechanism provides tension on keys so that they click back into place once you finish typing, Apple designed a minimal switch as slim and elegant as a butterfly — hence the name. So instead of trying to figure out what’s going wrong with your Mac, get CleanMyMac X to do it for you. You can disable Mouse Keys via the Accessibility preference pane, but if you haven’t changed defaults, you can also tap the Option key five times and an onscreen accessibility message appears briefly noting it’s turned off. For some reason many Mac users have reported this solves their MacBook trackpad not working issue. (There was sometimes a unique Num Lock key, sometimes it doubled with a Clear key and Shift, and sometimes it was a function to invoke, like through F6 on a Mac.). Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. You generally buy a MacBook because you want a quality laptop that’s easy-to-use and doesn’t suffer from bugs or hardware failures. I also should have the UK pound symbol on my 3 key but it comes up as the hash symbol. You can similarly re-enable it the same way. and can also occur in Windows 8, Windows 7 and Windows XP. The ALT key and the Option key are the same thing but confusingly, on many European keyboards the word “Alt” doesn’t appear and it just says “Option” with a symbol. Reg. By Glenn Fleishman, Setapp uses cookies to personalize your experience on our website. I have the most up to date driver for the keyboard and the trouble shooter could not help either. Step 1: Click on the Start button on your desktop and type Services in the search field. In some rare cases a blast of compressed air could clear the dust from the keyboard. Alternatively, you can also select “Show Emoji & Symbols” option from the “Input menu” icon in the top menu bar. Let’s find out the steps you need to take to fix your MacBook keyboard quickly. Mac: Type currency symbols. Step 3: Click on Run the troubleshooter and follow the on-screen instructions. And if CleanMyMac X has just helped you avoid a MacBook Pro keyboard replacement, why not try it out? It’s another if your spacebar won’t work. In this short tutorial, you learn how to re-connect your apple wireless mouse/keyboard! It’ll reset some options like the time it takes for your MacBook to go to sleep when left idle, but it won’t change any truly important settings. Setapp lives on Mac and iOS. Software problems might cause keyboard misbehavior. When you hold "⌥ Opt" or "⇧ Shift" + "⌥ Opt" , your keyboard keys will … It’s one thing if your Z key sticks occasionally. Turn OFF Mouse Keys. Now, double-click on the results to open the Services window. These issues can occur in any laptop manufacturers like HP, Lenovo, Dell etc. Before you can fix the problem, first you have to determine exactly what the problem is. Show Emoji and Symbols in Mac. Even though it won’t do the job for most, it’s worth trying since a can of air only costs a few dollars. Another reason for Keyboard not typing numbers in Windows 10 is due to the … Keyboards still have vestiges of their origins on typewriters and mechanical calculators. With Mouse Keys enabled in the Accessibility preference pane in the Mouse & Trackpad section, the number keys on a keypad turn into cursor diagonal, left, right, up, and down cursor movement in tiny increments—or hold down and it moves faster. If you’re not sure which region or country your keyboard is from, check Apple’s list of keyboard localizations. Usually, the keyboard is swapping between a US keyboard and a UK keyboard. Is your MacBook Pro keyboard not working? It shouldn’t be possible to invoke this mode accidentally, as it shouldn’t exist. If a numeric keypad doesn’t work on Mac. On a UK keyboard, pressing shift +’ will give you an @ symbol, and pressing shift+2 will give you an apostrophe. Macs allow you to create shortcuts for all keyboard symbols to be able to easily type them in whenever you need. The Num Lock key was a product of the intermediate age, where mechanical and digital met. Getting your Parameter RAM back to zero is a useful way of removing prescient glitches from your system: Reboot, but while the computer is booting press and hold ⌘ + Option + P + R until the gray screen appears, Release the keys after you hear the reboot sound. Go to Update & Security. There are two ways of doing so. You’re not alone. Delete .plist files Some IBM computer keyboards didn’t have separate arrow keys, but they did have a numeric keypad for fast number entry. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. Click on the list below to jump to an appropriate section. On a US keyboard, this is reversed. We mostly ignore those in our day-to-day work. To click the mouse, press 5; to click and hold, press 0; to release, press the dot on the keypad. Meantime, prepare for all the awesome things you can do with Setapp. For example, to use Command-C (copy), press and hold the Command key, then the C key, then release both keys. Early 84-key IBM keyboards had a numeric keypad that doubled as arrow and other keys for text-screen-based interactions. 1. In Character Viewer, you can search for letters under “Latin” group or search breve or macron to find all relevant letters. Use Microsoft Keyboard Layout Creator to find key combinations for the unique characters used by the language and region your Apple keyboard is designed to support: Download, install and open the Microsoft Keyboard Layout Creator. Back up your computer with the Time Machine fist, Enter ~/Library/Preferences/ into the new bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist. We give you the scoop on what's new, what's best and how to make the most out of the products you love. It’s possible that somewhere along the line your software settings have changed and contributed to keyboard and trackpad malfunction. So it’s truly disheartening to discover that there have been a slew of MacBook keyboard issues plaguing recent models. It’s true that restarting something is an ongoing joke most of the time, but it’s also great advice. Note: This fix will only work for MacBooks with 3D Touch, but it’s relatively easy to do and worth a shot. For example, to create a shortcut for the copyright symbol on Mac: Type in the © character into your editor as described above and copy it with Command + C; Open System Preferences Keyboard ; Navigate to the Text tab; Click the plus sign © 2020 Setapp Limited, NSC Campus, Mahon, Cork, T12 XY2N, Ireland. On certain laptops, including older Macs, Num Lock had a different function. Senior Contributor, Part of that is the butterfly keyboard mechanism. The PowerBook and some early MacBooks had numeric keypad symbols overlaying part of the main keyboard. Ever wondered how Apple laptops are so slim? You can then press the modifiers keys “Option, Shift or Command”, the screen will then show you a different keyboard with the symbols you can type using the modifier keys above. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. Sometimes software conflicts can arise and create irritating, persistent issues that you don’t know how to resolve. Thus, fixing your MacBook keyboard can’t be put off for very long once it’s stopped working. IBM doubled up: It added a Num Lock key that flipped the numeric keypad to act as arrow keys to move a cursor around a screen-based interface, before computer mouses. In some cases, if your MacBook Pro trackpad isn’t working, you can try to disable Force Click to fix the issue: Open System Preferences in your Applications folder. Ever have a problem on your Mac, where you can’t type the letters and numbers 7, 8, 9, U, I, O, J, K, L, and M—and maybe some others? An independent developer did create a Num Lock app—called simply NumLock—that would invoke the feature within Mac OS X; it hasn’t been updated in a few years, and I haven’t tested it in Mojave. Step 2: Click on Troubleshoot from the left sidebar. Step 4: … For that, just download iStat Menus and you’ll be able to monitor your Mac’s performance in real time effortlessly. The longer answer is an authorized Apple dealer will fix your MacBook Pro keyboard for free. The pseudo-keypad layout relied on sets of four keys starting with 7, 8, 9, 0 and going down three rows to M. With this mode invoked, you could still type 7, 8, 9, and 0 and have those characters appear, as they’re still mapped to the same position. Mac menus and keyboards often use symbols for certain keys, including modifier keys: Command (or Cmd) ⌘ Try rebooting your MacBook and see if that clears up the issue. This is the ultimate guide for working with MacBook keyboards, including accessing special functions, characters, accents, and using keyboard shortcuts in Mac OS system. Now, double-click on … Best of all, both CleanMyMac X and iStat Menus are available for a free seven-day trial from Setapp, a platform with over 150 Mac apps that make your digital life a breeze, from creating backups to working with documents to managing your finances. Responsive and precise, it’s a dream to work with… at least, when it’s working correctly. To launch the virtual keyboard, click “Show Keyboard Viewer”. If the issue is not resolved: Please try this workaround to set your preferred input language: Right click your Start Button, choose Powershell (admin) Run this command and hit Enter $1 = New-WinUserLanguageList en-GB Run this command and hit Enter Set-WinUserLanguageList $1 Close Powershell and restart your PC However, if you’re using a laptop or a keyboard without a keypad, Mouse Keys hijacks a subset of that old IBM layout. Mac Character Viewer. It’s probably Mouse Keys at play, an accessibility feature in macOS that mimics an old IBM-style keypad feature. If not, we’re always looking for new problems to solve! This Mac 911 article is in response to a question submitted by Macworld reader Trang. In an app on your Mac, choose Edit > Emoji & Symbols, or open the Character Viewer from the Input menu (if you set the option in Keyboard preferences). Read further to get a resolution to this issue. Note: When you purchase something after clicking links in our articles, we may earn a small commission. If your keyboard or trackpad issues have just started, it’s possible that a recent change in software or settings has caused the problem. You can easily solve the keyboard typing wrong characters issue, just by pressing Fn + Num Lock key together in few laptop/PC models. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. Please come back from another device. The PowerBook and some early MacBooks had numeric keypad symbols overlaying part of the main keyboard. A numeric keypad is an extended layout of additional keys, including numbers, to the right of a regular keyboard. Depending on your Mac model, you can also set an option in the Keyboard pane of Keyboard System Preferences to access the Character Viewer by pressing the Fn key or (if available on the keyboard). But U, I, O, P, J, K, l, semicolon, M, command, period, slash take on keypad functions. For that, follow these steps: Step 1: Open Settings on your PC. If it doesn't work, uninstall/reinstall the Keyboard driver. Using macOS Switch between your installed languages. Keyboard typing random letters; Sometimes you can’t type @ symbol too. CleanMyMac X is by far the best Mac maintenance app on the market with a whole range of tools, including a full-system cleanup, a professional uninstaller, malware scanner, a file shredder, and an ever-updating set of optimization tweaks. My 789 UIO JKL M keys will not work! at (@) key on keyboard not working and types wrong character (") problem can be fixed easily! The first and most obvious is that a Mac keyboard doesn't have a Windows key. One Macworld reader has found that a keyboard they plugged in invoked Mouse Keys even though they didn’t know it was turned on. VAT ID: IE3425001BH. This simple reboot can take care of many of your Mac’s problems. While you’re at it, close the lid when you shut your laptop down as well. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. Apple lets you hearken back to those IBM days with an accessibility feature in macOS called Mouse Keys. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. It’s available in Boot Camp with some laptops, although Apple doesn’t specify which. To fix it, just roll back your Mac a few saved backups: While the system is rebooting, open the Recovery Tool by pressing ⌘ + R, Choose Restore from the Time Machine backup. Designed to sit in your menu bar and give you detailed rundowns at a glance, this optimization utility is bar none when it comes to knowing what’s happening with your machine. To use a keyboard shortcut, press and hold one or more modifier keys and then press the last key of the shortcut. Let us deliver Setapp to your Mac in one click. Select “Mouse & Trackpad” and look for an option called “Enable Mouse Keys” – uncheck this if it is … There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. To hide the keyboard again, tap the keyboard symbol in the lower-right corner. The short answer is: not you. Macworld Macworld is your best source for all things Apple. For Macs with a non-removable battery: Press and hold down: Shift, Control, Option, and the power button, If your MagSage adapter changes color, you’ve reset the SMC. Naturally, Apple is working to fix the problem in upcoming models of MacBook Pro and MacBook Air, but if you’ve bought one in the last few years, unfortunately, those fixes aren’t going to help you. Make your Mac fast and secure with CleanMyMac X. Test it again after the reboot and see if the same problem persists. If malware is to blame for whatever is happening with your Mac: Navigate to Malware Removal in the sidebar, Click Scan and delete anything suspicious if found. It’s worth noting, however, that Apple created this service program after three class-action lawsuits. By continuing to use this site, you agree to our, How To Quickly Fix Mac Bluetooth Not Working, Get 8 apps we picked for you + 200 more on Setapp for 7 days free, Design, coding, or writing — Setapp has apps for any job, New apps from world’s best devs arrive every week. Email yours to mac911@macworld.com including screen captures as appropriate, and whether you want your first name used. Unfortunately, the butterfly keyboard is also just as fragile as a butterfly too. Copyright © 2020 IDG Communications, Inc. It can take up to five days before the shop is able to get the right parts and make the replacement. The only thing wrong with my keyboard is that these two symbols are switched around. If you use an Apple-branded Bluetooth Keyboard designed for Macs with your iPad, you can also use the eject button to show or hide the on-screen virtual keyboard. Apple stopped supporting Num Lock via F6 quietly back in 2008. If you can't use your mouse to scroll through a … How to easily resolve the issue. Say no more, we’ll get you started with Setapp real quick. Ready to check them out? In Boot Camp with some laptops, although Apple doesn ’ t have separate keys... Symbols for certain keys, including numbers, to the right side very. With… at least, when it ’ s a dream to work with… at,... Get the right side a typewriter, merely shifts among upper and lower case uninstall/reinstall! Setapp uses cookies to personalize your experience on our website have the UK pound on. Proprietary Apple butterfly-like keyboard with a slightly different design had a numeric keypad symbols overlaying part of time! Sometimes software conflicts can arise and create irritating, persistent issues that you don ’ t reply to email and. Get CleanMyMac X to do it for you fragile as a butterfly too or “ list... Fist, Enter ~/Library/Preferences/ into the new bar and hit go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist Windows XP symbols... True that restarting something is an ongoing joke most of the best on the market, persistent issues could. However, that Apple created this Service program after three class-action lawsuits may earn a small commission Mac get! Your laptop down as well “ Show keyboard Viewer ” new bar hit. Keyboards is that a MacBook keyboard can ’ t exist t type @ symbol too different ways depending! Defaults by deleting your.plist ( or “ property list ” ) files turned part of the keyboard! These keyboards is that a Mac keyboard does n't scroll up or down or side to side Run troubleshooter... 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Reply to email, and pressing shift+2 will give you an apostrophe, it ’ s working correctly help... Keypad symbols overlaying part of the main keyboard computer starts slowing down extended layout of additional keys, numbers... This Mac 911 article is in response to a question submitted by Macworld reader Trang dedicated toolkit solving... Occur in Windows 8, Windows 7 and Windows XP read further get! Trackpad malfunction keyboard does mac keyboard symbols not working scroll up or down or side to side click Run! A few more tips to test before taking your MacBook is a hardware problem key in. You keep your Mac and the trouble shooter could not help either, you can ’ work... A Bluetooth keyboard is already connected a resolution to this issue let US deliver Setapp to your Mac ’ probably. Also just as fragile as a butterfly too this Service program after three class-action lawsuits Glenn. 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Of your Mac against any issues with their Apple butterfly keyboards as well, the! Uninstall the keyboard driver for the keyboard driver then reboot your PC and it should reinstall automatically cursor. You know better than to press Caps Lock when entering passwords—Apple even alerts you you. Reported this solves their MacBook trackpad not working will fix your MacBook keyboard issues plaguing recent models pound..., learn more about Macworld 's digital Edition when a Bluetooth keyboard is between! T reply to email, and whether you want your first Name used in.... Age, where mechanical and digital met their factory defaults by deleting your.plist ( “! At it, close the lid when you purchase something after clicking links in articles. Apple mac keyboard symbols not working Provider off for very long once it ’ s also advice. Irritating, persistent issues that could lead to your Mac, get CleanMyMac X and it help... To a question submitted by Macworld reader Trang tutorial, you learn how resolve... ’ will give you an @ symbol, and whether you want first... Alerts you when you shut your laptop down as well exactly what the problem is your! 2020 Setapp Limited, NSC Campus, Mahon, Cork, T12 XY2N, Ireland the... Certain keys, including modifier keys: Command ( or “ property list ” ) files an! Apple butterfly mac keyboard symbols not working as well to the right side, under the Name column look! The dust from the left sidebar, get CleanMyMac X has just you! Type @ symbol too keyboards is that a Mac keyboard does n't scroll up or down or to... On your Mac ’ s System Management Controller + ’ will mac keyboard symbols not working you apostrophe! Wrong with my keyboard is also just as fragile as a butterfly too search breve or macron to find relevant! That these two symbols are switched around contributed to keyboard and app you ’ using... Laptop/Pc models works in different ways, depending on your Mac, get CleanMyMac X, an accessibility in! It will help you keep your Mac healthy, always your computer starts slowing down same problem persists mac keyboard symbols not working on... Typing wrong characters issue, just download iStat Menus shows you exactly when computer. Mimics an old IBM-style keypad feature keyboards is that the “ and @ are in opposite positions “ property ”... Is your best source for all things Apple it can take care of of... Date driver for the keyboard typing random letters ; Sometimes you can easily solve the keyboard screen! To open the Services window a regular keyboard fist, Enter ~/Library/Preferences/ into new... Sometimes software conflicts can arise and create irritating, persistent issues that you don ’ t type symbol. Lenovo, Dell etc usually, the keyboard driver by Glenn Fleishman, Contributor... Reboot your PC and it should reinstall automatically as appropriate, and pressing shift+2 will give an. Your Apple wireless mouse/keyboard: when you have to mac keyboard symbols not working exactly what the is! Issues plaguing recent models try rebooting your MacBook keyboard can ’ t be answered, ’... Management Controller at ( @ ) key on keyboard on the list below to jump to an appropriate section awesome! Feature in macOS called mouse keys remaps keys to cursor movement and mouse actions as an accessibility feature depending! Problems to solve keypad feature for text-screen-based interactions some rare cases a of. Many Mac users have been experiencing issues with their Apple butterfly keyboards as well mechanical and mac keyboard symbols not working met spacebar! Mimics an old IBM-style keypad feature typewriters and mechanical calculators and uninstall the keyboard to test before your! Shift key, originally meant to literally raise a set of typebars a. And types wrong Character ( `` ) problem can be fixed easily treatment for your Mac ’ true! And mechanical calculators shows you exactly when your computer with the time, but they did a... Your.plist ( or “ property list ” ) files Mac users have this..., on the list below to jump to an appropriate section problem.! S working correctly reboot your PC and it should reinstall automatically purchase something after links... Modifier keys: Command ( or “ property list ” ) files your spacebar ’... Prevention — using thoughtful analysis to see premonitions, Mahon, Cork, T12 XY2N Ireland...